Customer retention

Forge lasting relationships by anticipating and addressing customer needs with Menhir's precision AI.

Turn your CRM into Customer Relationship Magic, with Menhir.

Our technology is:

Menhir's Explainable AI sheds light on the factors driving customer loyalty, offering clear explanations behind retention strategies to enhance transparency and trust between the business and its customers.

Our Causal AI digs deep into customer data to identify the true drivers of retention and churn, enabling businesses to proactively address issues and cultivate loyalty.

Menhir transforms insights into effective retention strategies, allowing businesses to engage customers with personalized experiences that encourage long-term loyalty.

Action core

Decision Apps

Menhir's Decision Apps predict customer churn risk and automate engagement strategies, ensuring timely interventions that enhance customer satisfaction and retention rates.

Data & Model core

AI Models & Algorithms

Our proprietary AI algorithms analyze customer behaviour patterns, satisfaction levels, and engagement metrics to pinpoint at-risk customers and recommend personalized retention tactics.

Data Collectors & Data Fabric

Menhir’s Data Fabric collects and integrates customer interaction data across multiple channels, providing a unified view that supports comprehensive retention strategies.

Customer retention by use case

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Menhir’s impact in Customer Retention

Menhir transforms customer interactions into lasting engagements, significantly boosting retention and building brand loyalty.

Enhanced Loyalty Program

It is cheaper to keep a loyal customer than to acquire a new one. Tailor rewards and communications to customer preferences and shopping behaviors, significantly increasing repeat visits and enhancing customer satisfaction.

Subscription Model Optimization in Media

Refine subscription options and content recommendations based on user viewing habits and feedback, leading to higher renewal rates and increased subscriber satisfaction.

Client Retention in Financial Services

Targeted financial advising and personalized service offerings based on individual risk tolerance and investment preferences, markedly reducing churn rates.

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